Award: Top place for Citizens' Centre

The target was already set in 2018: in 2021 the Citizens' Centre in Kristianstad will be best in Brilliant Future's survey. 40 municipalities took part.

– And we made it, although the pandemic was raging that year, said Anders Sandin, head of the Citizens' Centre.

Sajeda Al-Shoocha is one of 19 employees.

– That's great. You feel you're appreciated by people for the service we offer. We do this for the people living here, says Sajeda Al-Shoocha, 29, from Vä, who has worked at the Citizens' Centre for four years.

Her parents come from Iraq.

– I was born in a refugee camp in Saudi Arabia, then we came to Sweden and Kristianstad when I was four.

How did you find a job here?

– I started with a summer job in reception, stepped in and took temporary jobs, and then I got a permanent job.

What do you do?

– I work half of my time as a system administrator. In the system we register all kinds of things, both enquiries and reports of things that are not functioning properly. I improve it and develop it. And I'm responsible for courses and training as well. The rest of my time I work as a municipal advisor.

What does a municipal advisor do?

– I answer people's phone-calls, reply to mail and welcome visitors.

Anders Sandin is very pleased with Sajeda's work.

– She's great in both her roles. I think it's a good idea to test different jobs as Sajeda has been able to do.

Do you want to keep on working here?

– Yes, I'd very much like to develop in my roles, says Sajeda Al-Shoocha.