unlock

Ta del av våra användarvillkor

Med dataskyddsförordningen GDPR (General Data Protection Regulation) har vi uppdaterat våra användarvillkor så att det framgår vilka uppgifter vi samlar in från dig – och vad vi använder dem till. När du besöker våra webbplatser och appar samlar vi in uppgifter från dig för att förbättra din användarupplevelse. Det inkluderar även vilka annonser vi visar för dig.

  1. Svenska
  2. English
  3. العربية

A helping hand during the crisis

Alice Östberg and Loui Alkafri do not know each other. By means of the helpline they have made contact. ”Great that there's help to be had”, says Alice Östberg, who gets help with her shopping while corona is rampant.
A helping hand during the crisis.
A helping hand during the crisis.
Foto: Sofyan Aswad

Every second week Alice Östberg, 83, gets help to do her shopping.

– I can't walk, it's very painful, she says.

– So it's good that there is help to be had.

Loui Alkafri is a volunteer from the helpline. He gets a list of what to buy, money and a shopping-bag before he sets off.
Loui Alkafri is a volunteer from the helpline. He gets a list of what to buy, money and a shopping-bag before he sets off.
Foto: Sofyan Aswad

It was in the spring when someone from the municipality rang Alice Östberg up.

– They wondered if there was anything I needed help with. PRO has been in touch as well, she says.

quote
Bow I want to help other people, to show my gratitude

– One of my children is in Tollarp and one in Sölvesborg. They're very good about helping me, but during the corona crisis it's out of the question for them to come and visit me. That's really hard.

She lives alone in her flat at Sommarlust, where she has lived for four years.

– I'm very happy here.

She gets warm lunches sent home to her. So she doesn't have to do so much shopping.

Loui Alkafri, a volunteer, helps every second week Alice Östberg with her shopping.
Loui Alkafri, a volunteer, helps every second week Alice Östberg with her shopping.
Foto: Sofyan Aswad
Loui Alkafri, a volunteer, helps every second week Alice Östberg with her shopping.
Loui Alkafri, a volunteer, helps every second week Alice Östberg with her shopping.
Foto: Sofyan Aswad

– He gets a list of what to buy, a shopping-bag and some money. Then he goes and does the shopping at Konsum. That's just about all the contact I have with him, she says.

Loui Alkafri is the man who does the shopping.

quote
It works well

– My own parents are old. When I came to Sweden, I was given a lot of help. So now I want to help other people, to show my gratitude, he says.

Loui Alkafri has a wife and three children and lives at Söder. He works as a supply teacher in classes 1-9 and is in the process of having his training validated (he taught English) at the university.

”It works well”,, says Alice Östberg about the help she gets with her shopping.  She can use the mobility service if she goes to the health centre or the hospital.
”It works well”,, says Alice Östberg about the help she gets with her shopping. She can use the mobility service if she goes to the health centre or the hospital.
Foto: Sofyan Aswad

– I don't have much time. I work, read and study,, and I have a family. I don't want to make any promises I can't keep. But when Alice phones I go and do her shopping, .

– It's enough to make someone happy. It's not so much how much you help as that you help, he says.

quote
I just meet the people who live in these flats

What do you think about this help?

– It works well, says Alice Östberg.

– It's a pity he doesn't get paid, petrol is expensive. The first time he got twenty crowns for petrol, but he didn't want to take any money.

”What do you need today?”, helpline volunteer Loui Alkafri asks.
”What do you need today?”, helpline volunteer Loui Alkafri asks.
Foto: Sofyan Aswad

Being isolated during the pandemic isn't easy.

– I don't have any friends either, they're all dead. I just meet the people who live in these flats. A few of us usually get together. We take our walkers and meet outside, she says.

– Although we haven't done that for a while now. And a lot of activities have been cancelled. What we still have is bingo once a week and grilling sausages on Fridays, out of doors.

– But that's too cold, says Alice Östberg.

Dacts

Helpline for elderly and risk-groups

If you are elderly or belong to a risk-group you must keep social contacts at a minimum to protect yourself from corona. If you need help or support you can call Kristianstad municipality's helpline on 044-13 20 99.
It is open on weekdays from 8 am till 4 pm. At the same number you can also speak to someone who can give you support if you are worried about corona.
A lot of food shops can give help with their delivery service. There are also restaurants and cafés where you can pick up food or have it delivered to your home.
You can find a list of firms offering this service at www.kristianstad.se