Security guard around the clock at CSK’s A&E

When troubled relatives and friends gathered at the A&E, the doors were locked so that staff could continue their work and for other patients to feel safer. As a result, several people banged on doors and windows to try to get in. An acrylic glass window was shattered.

– We had a meeting on Wednesday about the incident. A dozen measures are on a list that will strengthen the perimeter in the A&E, says Mats Molt, Deputy Hospital Manager at CSK.

– The first thing that we will do is bring in around the clock security guards at the A&E.

Caroline Nilsson, A&E Operations Manager, says they always have security guards on-site at the hospital:

– But now we have manned up, so there is always a security guard at the A&E. It’s important for the staff to feel safe, but also for patients who come there.

Parts of this work already began in autumn, following previous incidents at the A&E. But after the shooting, work has been pushed ahead.

How are the staff holding up?

– They've had their meetings, debriefing. There is a great deal of concern among large sections of staff. No employee has been threatened, but the situation was perceived as threatening.

Caroline Nilsson also says that such incidents cause concern and fear among some:

– But in essence, they feel quite safe with the measures that we have taken. In addition, we have set up cameras and have much more surveillance and we have good alarms. Our Security Officer is involved in this. We’re reviewing the safety of the entire hospital.

Camilla Hindorf, Chief Safety Officer at CSK for the Healthcare Association:

– I am completely confident with the measures being taken. There is crisis support and relief for staff if needed.